Tuesday 30 April 2013

Online buyers beware

Warning to those buying cctv online:

Buying CCTV online presents many challenges. China must think that the main way to make money is to develop cheap cctv systems and sell to the entire world as the highest resolution, feature packed video surveillance equipment in the world. Buying CCTV equipment online presents many situations which invoke the old latin phrase "Caveat Emptor", which means "Let the buyer beware".

My comments to follow pertain to any product purchased online, much less online cctv purchases. When you are searching the internet for the right cctv system for your home or business please do your self a favor and do a little homework.

Check the domain name at whois.com to see who or what country actually owns that domain name
Search that website for a phone number
Search the website for an "about us page" that details their real company name and address.
Read their return/repair policy pages
Check with various internet organizations to verify the website identity
Verify that they actually do hava a secure website for buying cctv online from them.
Search DNS records to see how old the domain name is.
If they have a phone number, call them to verify they actually have the product in stock. Most unreputable online websites set the stock levels of any product they sell to an infinite number. They do this to gain your confidence when buying. If they have an incredible deal but no inventory in their shopping cart, they know you will go someplace else.
Many sites post fake "trusted business" icons. Check them. Anyone can put a graphic on their site they says they are trusted.
Remember Andy Rooney from 60 minutes: The importance of what is in an envelope is directly proportional to what is printed on the outside of an envelope. This means that the more text and type that is printed on the outside of the envelope means that what is in the envelop probably is of no significance. The more that a website is trying to impress you with how trusted they are, may be a warning sign.
Protect yourself from false advertising.
Watch out when buying cctv online when the deal is too good to be true.
Watch out when buying cctv online when you are then brought to an Amazon or EBay shopping site
Look for the specific manufacturers website of the internet site you are buying from. If the site is NOT an authorized reseller of the brand you are looking to buy from them, you may be in trouble down the road

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